Polyaire deploys NeonNow to lift contact centre insight
about 3 hours agoFaster answers and fewer abandoned calls were delivered within 24 days after the HVAC maker linked Amazon Connect data with HubSpot records.
Australian stories
NiCE leads Gartner with AI revenue hitting USD $362m
Large enterprises are pushing NiCE's AI revenue higher, with annual recurring revenue reaching USD $362 million in the second quarter.
Made by Fressko sales jump 71% on Amazon Australia
Better stock availability and Buy Box wins helped the Melbourne drinkware brand lift Amazon Australia sales by more than 71% last quarter.
FrogBox wins Australian Good Design Award for sports camera
The award could help more volunteer-run clubs stream community sport after FrogBox's camera cut setup time from 25 minutes to three.
Bizcap lifts Fast Business Loan limit to AUD $1 million
Eligible Australian SMEs can now access unsecured funding of up to AUD $1 million as demand for faster, larger loans grows.
SCX.ai joins SpaceX AI partner network in Australia
Investors gained fresh evidence of growth as SCX.ai posted AUD $1.9 million in quarterly receipts and positive operating cash flow after listing on the ASX.
Dayforce warns of Australia's rising workforce fragility
A growing skills squeeze is leaving Australian employers more exposed to disruption, with 39% of organisations in Dayforce's high-fragility category.
Question marks over valuation as Canva makes AI pivot
Lower revenues and higher AI costs are challenges for Australian design software company Canva to maintain growth as it mulls IPO.
Editor Interviews
Conversations with technology leaders, founders and operators.
Netskope launches Catalyst program: Facilitate, secure and get out of the way
Netskope's revamped Catalyst MSP/SP Program and Partner Orchestrator aim to have MSP customers flexibly provisioned within 15 minutes.
Today
Transform your business with Telstra Adaptive Networks
Businesses facing outages and surging demand can now reroute traffic, scale bandwidth and cut IT admin as Telstra's network adapts in real time.
Last week
BeyondTrust: Agentic AI is an 'old new' identity problem
Gartner says Fortune 500 firms could run 150,000 AI agents by 2028, raising the risk of overprivileged machine identities.
Last week
AI, post-quantum cryptography shift signals new era of CLM
Shorter certificate lifespans are leading Australian businesses to automate renewals as manual tracking raises costs and security risks.
This month
Expert Opinions
More opinions →
How Local Agentic AI Is Coming to Business PCs
Businesses can now keep sensitive agentic AI tasks on-device, as AMD's new Ryzen AI Max 400 systems offer more memory and local compute.
1 day ago
The Real Data Transformation Challenge is Changing How People Work
Most data programmes fail on culture, not code, with 93.2% of senior executives citing change management as the main barrier to adoption.
5 days ago
Pragmatic modernisation: The disciplines that transform cloud operations
Cloud teams can cut delivery delays and technical debt by standardising ownership, visibility and controls before complexity becomes entrenched.
8 days ago
Gen Z in Australia: Why Customer Data Quality Matters
8 days ago
Australian Brands Expanding Internationally: Is Your Data Ready?
28 days ago
Building Utility Resilience in an Era of Cyber Risk and Disruption
29 days ago
In the AI era, channel value is being redefined
29 days ago
Latest News
More news →
AMD & Intel join forces on PyTorch AI optimisations
Developers will get a single route for PyTorch CPU tuning across both chip rivals, reducing fragmentation as AI workloads move onto x86 systems.
Cloud print adoption driven by IT workload, says study
More than half of IT budgets in Australia and New Zealand are spent on keeping existing systems running, a study says.
Neubird launches governed hub for AI production agents
Large organisations can now centralise oversight of AI agents in production as NeuBird's new platform logs approvals, costs and actions.
BT International expands Global Fabric with security options
Multinational firms can now choose from four security providers on BT's network platform as AI traffic raises demands on speed, resilience and control.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Analyst Insights
Industry research and analysis from leading firms.
Meltwater tops Gartner's first PR & media tools ranking
The new Gartner ranking could help buyers in PR and media monitoring tools judge vendors as AI-driven reputation risks reshape the market.
Today
Saviynt recognised in Gartner PAM report for third year
The recognition highlights growing demand for tighter control over AI agents, service accounts and other non-human identities with elevated access.
Today
BeyondTrust named leader in Gartner PAM report again
Its highest Ability to Execute ranking may bolster sales as enterprises seek tighter control over human users, service accounts and AI agents.
Today
Check Point launches firewall subscription for AI security
The new model lets organisations spread firewall spending over time, easing budget pressure as AI traffic and threats grow.
Today