Aircall buys Piper AI to boost sales workflow automation
about 19 hours agoThe deal ties customer conversations to CRM updates and deal signals, aiming to cut manual admin for thousands of sales teams.
Australian stories
Zeller launches grants as hospitality operators face strain
Only 12% of Australian operators say now is a good time to open a venue, as rising costs and weaker spend squeeze margins.
Hays finds most Australian AI users lack formal training
Most Australian workers using AI at work have had no formal training, leaving security, privacy and skills gaps as adoption races ahead.
Half of Australian workers feel underpaid, Hays finds
Cost-of-living pressures are leaving many staff with little real wage growth, even as most remain in jobs they see as secure.
Samsung offers AUD $400 off Galaxy S26 Ultra in Australia
Australian buyers can cut as much as AUD $750 from Samsung's Galaxy S26 Ultra, as end-of-financial-year deals broaden across phones and appliances.
Monash Health trials Heidi AI translation in hospitals
Patients speaking other languages could get faster support as Monash Health tests AI translation across its hospitals and clinics.
Firmus and SUBCO to build Tasmania fibre cable link
Tasmania is set for its first new subsea fibre link in more than 20 years, boosting resilience and adding a direct Sydney route.
Expert Opinions
More opinions →
Why organisations in Asia Pacific are rethinking their AI deployment strategies
Pressure to curb AI costs and improve returns is pushing Asia Pacific organisations towards multi-model deployment strategies across the software lifecycle.
1 day ago
The real problem in legal AI is not generation
The bigger risk is persuasive but unreliable analysis, as common law tools must preserve source-backed reasoning or misstate precedent.
3 days ago
AI contact centre analytics could boost Australian firms
AI-powered analytics can cut avoidable calls, speed issue resolution and uncover product gaps before they dent customer satisfaction.
4 days ago
Why 'admin parties' should serve as a warning to marketers
4 days ago
How AI can be the biggest accelerator for SMBs
9 days ago
The global content challenge slowing Australian brands down
9 days ago
Governed choice: the key to scaling AI safely in Australian business
10 days ago
Latest News
More news →
Litera brings Foundation 365 to Microsoft 365 Copilot
Law firms can now access client relationship data inside Microsoft 365 Copilot, a move aimed at boosting CRM use and cross-selling.
Tetrate & Ory launch AI agent security partnership
Businesses deploying AI agents can now add live request checks and step-up approval, reducing the risk of unauthorised tool use.
Pinecone links Nexus to Microsoft OneLake for AI agents
AI agents can now tap enterprise data in Microsoft OneLake with citations, as Pinecone claims lower token use and faster responses.
Snom expands partner perks with new training centre
Certified resellers stand to gain simpler rebates and stronger margins as the vendor shifts partner benefits through distributors and adds technical training.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jacques-Pierre (JP) Dumas
Reviewer
With a background in media, JP is the definition of a tech nerd. After a stint as a journo, he's moved on to marketing but in his spare time, he still loves deep-diving into the best of tech, games, and films. You can chat to JP about anything from the latest console releases to supercomputer teraFLOPs and he'll be sure to have an opinion.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key. Previously living in Edinburgh, he's back in his hometown of Toronto.
Joseph Gabriel Lagonsin
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A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Finance Editor
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News Chief
Mark Tarre is the News Chief at TechDay, where he leads newsroom operations across the global network and oversees the accuracy, quality, and relevance of technology news coverage. A journalist and PR writer with nearly a decade of experience, he has worked across newsrooms, public relations, and digital publishing. He holds a degree in journalism.
Analyst Insights
Industry research and analysis from leading firms.
Tanium named ISG leader in digital employee experience
Demand for automated workplace support is rising as ISG put Tanium among the top digital employee experience vendors in its 2025 study.
3 days ago
Konica Minolta Australia named ACT Leader by Quocirca
The ranking signals growing demand for print vendors that can plug into cloud, security and workflow systems rather than stand alone.
3 days ago
Gigamon & Splunk join forces on federated telemetry
Joint customers can search distributed telemetry without centralising it, cutting storage and ingestion costs across hybrid cloud and private systems.
3 days ago
Rocket named Challenger in Gartner technical debt tools
Gartner's new category reflects surging demand for tools that help enterprises tackle ageing software estates, security risks and outage threats.
4 days ago